Terms and Conditions

1. Definitions

The following general terms and conditions shall apply to all sales of goods by LogoMio and its partners through the online store https://logomio.ro/ to the Buyer and may be amended at any time by LogoMio without prior notice.

Accordingly, the following terms shall mean:

Buyer – a natural person / legal entity or other legal entity placing an Order.
Seller – LogoMio, doing business under the trade name Costache Antoaneta Cabinet Individual de Psihologie, with registered office at Centrul Koly Medical, Str. Ștefan Velicu 43, Bucharest 023255, VAT no. 49191345, registration number at the Trade Register.
Goods – any product, including documents and services specified in the Order, to be supplied by the Seller to the Buyer.
Order – an electronic document serving as a form of communication between the Seller and the Buyer, by which the Seller agrees to deliver the Goods and the Buyer agrees to receive such Goods and pay for them.
Contract – an Order confirmed by the Seller.
Intellectual Property Rights – all intangible rights such as know‑how, copyright and related rights, database rights, design rights, model rights, patents, registered trademarks and registrations of domain names for any of the foregoing.
Site – the domain https://logomio.ro/ and its subdomains.

2. Contractual documents

By placing an electronic Order on https://logomio.ro/, the Buyer agrees with the means of communication (e‑mail, telephone) by which the Seller conducts its operations. The Order shall consist of the following documents:

The Order (including clear mentions regarding delivery and billing data) and its specific conditions.
Terms and conditions.

If the Seller confirms the Order, this implies full acceptance of the terms of the Order. Acceptance of the Order by the Seller is considered completed when there is an electronic confirmation (e‑mail) from the Seller to the Buyer, without requiring a receipt confirmation from the latter. The Seller does not consider an unconfirmed order to have the value of a Contract at any time.

Order confirmation is made electronically (e‑mail). Product prices in the order are valid for 3 business days from the order registration date. The general terms and conditions of sale shall form the basis of the Contract thus concluded.

3. Seller’s obligations

The Seller shall use its professional and technical knowledge to achieve the result stipulated in the Order and shall deliver Goods that meet the Buyer’s requirements and specifications as expressed in the Order;
Information presented on the Seller’s websites is informative in nature and may be modified by the Seller without prior notice. Product descriptions may be incomplete, however the Seller makes efforts to present the most relevant information so that the product is used within the parameters for which it was purchased;

4. Intellectual and industrial property rights

The User/Buyer acknowledges the intellectual property rights and shall not disclose to third parties or make public any information received from the Seller.

All drawings, graphic and design elements appearing on the site, the site name and graphical marks are registered trademarks owned by LogoMio and may not be copied, reproduced or used without the written consent of the owner.

All content elements (descriptions, drawings, graphic and design elements, etc.), including but not limited to logos, stylized representations, trade symbols, static/dynamic images, text and/or multimedia content, presented on the site, are the exclusive property of LogoMio, which reserves all rights obtained directly or indirectly in this regard through licenses of use and/or publication.

The User/Buyer is not permitted to copy, distribute, publish, transfer to third parties, modify and/or alter, use, link to, display, include any content element mentioned above in any context other than that originally intended by LogoMio, include any content element outside the Site, remove marks signifying LogoMio's copyright, or participate in the transfer, sale or distribution of materials produced by reproducing, modifying or displaying content elements, except with the express written consent of LogoMio.

5. Rights over site content

All site content and graphic elements, including but not limited to these (text content, technical sources of services, page sources, any other material transmitted in any form to Users – site view, newsletters, etc.) belong to LogoMio, unless another owner is expressly indicated.

Site content may be used exclusively for personal purposes. Any use of content for purposes other than personal may be made only with the express prior written consent of LogoMio. Therefore, copying, taking, reproducing, publishing, transmitting, selling, distributing partially/entirely or modifying the content of this site for purposes other than personal is prohibited, with the following exceptions:

(i) Reproduction is permitted (on non‑commercial sites, forums, press articles, etc.) of small fragments of published articles (max. 400 characters), provided that the source of the information taken is specified, with a link, in the form: “Source: [site name] – link to the site content”.
(ii) Links to https://logomio.ro/ are permitted, and the source of information shall be specified after each link or at the end of the article: “Information provided courtesy of LogoMio – link to the site content”.

Users undertake to respect all copyrights and related rights, as well as any other intellectual property rights held by the Site Administrator and its partners in relation to the site https://logomio.ro/.

LogoMio reserves the right to take legal action against any person and/or entity that violates the above provisions. Requests to use site content for any purpose other than personal may be made by e‑mail to mail@LogoMio.ro, with the specification “Attention agency”.

Any person who transmits or publishes information or materials to the site assumes the obligation not to infringe third‑party copyright. LogoMio cannot be held liable for breaches of this obligation by senders.

LogoMio may run advertising/promotional campaigns in any section of the site without requiring Users’ consent. The spaces and their sizes may be changed at any time without prior notice. LogoMio does not assume responsibility for losses/damages resulting from advertising campaigns or promotions organized on the site, except those organized strictly on the site.

6. Limitation of liability of the site administrator

LogoMio does not assume and does not guarantee implicitly or explicitly the site content, or content offered by partners or Users. However, LogoMio will make reasonable efforts to ensure accuracy and professional presentation of information, attempting to correct reported errors and omissions as soon as possible.

The site administrator provides no warranties for content and cannot be held liable for losses/damages resulting from the use or inability to use any part of the site, regardless of cause, or from misinterpretation of content.

Information is provided in good faith from sources considered reliable. If any article or information is subject to copyright, users are asked to contact Info@logomio.ro. Information may contain inaccuracies; the administrator will correct them as soon as possible.

Users understand and accept that LogoMio does not guarantee:

that the information on the site is fully complete;
that information entered by Users is real/correct; it does not assume responsibility for how visitors use such information;
that information or services on the site will meet all Users’ requirements; improper use incurs full responsibility of Users;
the results obtained by Users as a result of using the information or services;
continuous/uninterrupted/error‑free operation of services; it is not responsible for damages caused by temporary unavailability or by using links to other sites;

LogoMio is not responsible for inadvertent errors or omissions in information provided by Users. LogoMio is released from any liability for advertising messages posted on the site and for goods/services provided by their authors. Users agree to hold LogoMio harmless for actions resulting from incorrect or fraudulent use of the site.

In case of force majeure (technical errors, lack of Internet/phone connection, viruses, unauthorized access, operational errors, etc.), LogoMio and its affiliates are released from liability.

Users agree to protect and indemnify LogoMio from any claims/costs/damages resulting from their actions in connection with use of the site or services.

LogoMio provides no express or implied warranty regarding operation of https://logomio.ro/, the information, content, materials or products on the site, or their suitability for any particular purpose. Use of the site is at the users’ own risk.

7. User subscription to newsletters and alerts

Users have the option to receive newsletters and alerts by e‑mail and may unsubscribe at any time by a single click on the link in the newsletter/alert (to the address provided at subscription).

Access to products offered through the site is made via an active account (username/password). We recommend not disclosing these credentials to third parties.

For enhanced security, at the end of your visit we recommend closing the browser window or using “Sign out/Log off”.

A cookie is a text file with small fragments of information sent to your browser and stored on your device (computer, phone, etc.) when you visit a site. On revisiting, the cookie file sends information back to the site.

Cookies may be permanent (persistent) or temporary (session). They may be first‑party (set by the visited site) or third‑party (set by other sites).

How LogoMio uses cookies: To improve site functionality, navigation, remember preferences and enhance overall experience.

Strictly necessary cookies: essential for navigation and use of services (e.g. secure areas). Without them, requested services cannot be provided. They may be permanent or temporary, first‑party.
Performance cookies: collect anonymous information about site usage (pages visited, campaign impact). They may be permanent/temporary, first/third‑party.
Functionality cookies: remember options (user, language, country) and provide a more personalized experience; may enable requested services (video, comments). Information is anonymized.
Advertising cookies: limit ad frequency and measure campaign impact; managed by third parties (advertising companies), permanent/temporary.
Social cookies: used by social networks (Facebook, Twitter, YouTube, Instagram, Pinterest etc.) to share content from https://logomio.ro/. LogoMio does not control these cookies.

How to manage & delete cookies: through your browser settings. Using the site without rejecting cookies/similar technologies denotes visitors’ consent to their use and to the processing of information.

9. Invoicing and payments

The price, method and payment term are specified in the Order. The Seller will issue an invoice for delivered Goods; the Buyer must provide all information necessary for issuing the invoice in accordance with the law.

For correct invoicing, the Buyer is obliged to update the data in the Account and to access the documents related to each Order.

By submitting the Order, the Buyer agrees to receive invoices in electronic format, by e‑mail, at the address specified in the Account.

10. Responsibilities

The Seller undertakes to dispatch Goods and Services via door‑to‑door courier to the Buyer.
The Seller is released from risks/responsibilities associated with Goods and Services upon handover to the internal courier or to the Buyer’s representative.
The Seller will ensure proper packaging and transmission of accompanying documents.
The Seller cannot be liable for damages of any kind suffered by the Buyer or third parties as a result of fulfilling obligations under the Order and for damages resulting from the use of the Goods after delivery; it is liable for failures of subcontractors/partners involved.
The Seller does not assume responsibility for product descriptions presented on the site; images are illustrative, and delivered products may differ due to changes without prior notice.
The Seller does not guarantee stock availability of displayed products and may decide partial/total non‑delivery when products are not available.
In case of incorrect display of prices or other details (including data entry errors in the database), The Seller reserves the right to cancel delivery and inform the client as soon as possible if delivery has not been carried out.
The Seller is not liable for damages from site malfunction or inability to access certain links.
The maximum value of the Seller’s obligations to a client, in case of non‑delivery/unsatisfactory delivery, is the amount collected.
Products are intended for personal use; reselling is strictly prohibited in accordance with the Fiscal Code.

11. Product delivery

Delivery is not free of charge and is carried out by express courier, according to the “Deliveries” section.

Some products are made to order; production and delivery time may be up to 14 working days from order processing.

Orders are processed Monday–Friday 10:00–18:00. Orders placed outside business hours or on weekends will be processed on the next working day. During holidays and promotional periods, delivery times may be extended.

If the package cannot be delivered (recipient does not respond, incorrect address, etc.), you will be contacted by the courier. If contact cannot be established, parcels remain with the local courier for 7 days, after which they return to the sender.

We are not responsible for delays/losses/destructions/damages/non‑delivery/wrong delivery caused by circumstances beyond our control, such as (non‑exhaustive list):

road blockages, landslides, bridge collapses, tunnel blockages, derailments, natural obstructions, unauthorized strikes, regional unrest, adverse weather conditions;
natural causes: earthquakes, catastrophes, storms, tornadoes, fires, floods, spills, riverbed alterations, etc.;
human causes: state of war, siege, forced nationalization, revolutions, popular uprisings, etc.;
failure of suppliers and third parties to comply with orders.

12. Acceptance

Acceptance shall occur when the Goods conform to the technical characteristics stated in the Order. If delivered Products are non‑conforming, the Seller will bring them into conformity. For products sold and delivered by LogoMio, the Buyer benefits from a 14‑day right of return.

13. Transfer of ownership

Ownership of the Goods transfers upon delivery, after payment by the Buyer, at the location indicated in the Order (delivery = signing the transport document provided by the courier or signing the fiscal invoice for deliveries made by the Seller’s personnel).

In case of courier delivery, the courier is not authorized by the Seller to allow the Buyer to open packages before signing; this is permitted only after signing and payment of any due amount.

14. Product returns

The Buyer may request return of products in the following situations:

parcels show severe damage;
products were delivered/invoiced incorrectly (delivery of products other than those ordered must be reported immediately). Replacement may be requested; if the product is no longer in stock, replacement or full refund may be chosen. If the replacement is of greater value, the difference is payable; if lower, a partial refund will be issued. Return/shipping costs for the replacement product, if any, are borne by the client;
products present manufacturing defects;
right of withdrawal: the Buyer may notify in writing the cancellation of the purchase, without penalties and without giving reasons, within 14 days of receipt (in accordance with applicable law). Direct return costs are borne by the Buyer.

Products must be returned in their original packaging, with the invoice attached, without signs of physical wear or damage.

Customized products cannot be returned.

If replacement with a higher‑value product is agreed, the Buyer pays the difference; if the value is lower, a partial refund is issued. Return/shipping costs for the replacement product, if any, are borne by the Buyer. For products with damaged/incomplete packaging, signs of wear, etc., we reserve the right to decide whether to accept the return or to retain an amount, which will be communicated after assessment of the damage.

In case of exercising the legal right of return, refund is made by bank transfer to the account indicated by the Buyer within at most 14 days from receipt of the returned product.

15. Processing of personal data

To ensure users’ rights to the protection of personal data, we have implemented protective measures in accordance with Romanian legislation and Regulation (EU) 2016/679 (the “Regulation”).

Personal data means any information by which you can be identified, particularly by an identifier (name, number, location data, online identifier, etc.).

Our company takes all necessary measures to ensure respect for your rights; these terms represent the notice pursuant to Articles 13–14 of the Regulation regarding the reasons for collection, protection measures and your rights.

We encourage you to read the document carefully and request additional information if necessary.

1) General considerations regarding your personal data

In accordance with Regulation (EU) 2016/679, LogoMio will administer, securely and only for the specified purposes, personal data provided. Data may be processed for provision of online services, supply of goods/services, advertising, marketing, publicity and statistics.

LogoMio may carry out processing operations (collection, recording, organization, storage, adaptation, modification, extraction, consultation, use and, where regulated, transfer to third parties under a contract ensuring data security and confidentiality).

Data may be used, including by automated profiling (for Users with explicit consent), to personalize services and for marketing purposes. Automated profiling does not target minors.

Data may be provided when creating an account/subscribing. During registration the following may be requested: name, surname, gender, date of birth, e‑mail, phone, profession, habits/preferences/behavior, etc.

The User is solely responsible for the data provided. For confirmation, an e‑mail is sent to the declared address. If you received a message without registering, write to Info@logomio.ro to delete the account (max. 3 business days). The e‑mail may contain a PDF with the current version of this Contract.

The profile form contains fields editable later.

Providing data is not mandatory but is necessary for tracking site usage and optimal provision of services, promotional campaigns, marketing and access to facilities. Refusal to provide data results in non‑participation in campaigns and inability to use certain facilities.

The website can be used without creating a profile, except as provided in the Cookie Policy.

Under applicable law, Users have the right of access, rectification, objection, the right not to be subject to automated individual decisions and the right to seek judicial remedy. To exercise rights, a request may be sent to Info@logomio.ro (“Personal data request”).

The site undertakes not to send spam and to ensure data security/confidentiality. The site may terminate accounts/users who violate the Terms and Conditions or engage in fraudulent activities without notice.

2) Personal data we collect, legal bases and purposes

In the online site–user relationship, we collect and process data to provide informational and promotional content, following voluntary completion by the user (account creation/update, newsletter subscription, questionnaires, online forms, etc.).

Legal bases (as applicable):

the data subject’s consent;
performance of a contract or pre‑contractual steps;
compliance with a legal obligation;
protection of vital interests;
performance of a task carried out in the public interest/official authority;
legitimate interest of the controller or a third party.

Collected data: name, surname, e‑mail, phone, location data, correspondence address, social media profile links.
Bases: 1), 6)
Purposes: providing access to content; responding to requests; communications/offers/benefits for services and products.
Method & period: in a secured database, until deletion request or up to 10 years from last activity (after 10 years, data are electronically anonymized).

Collected data: cookies, timestamps (date/time), browsing history.
Bases: 1), 6)
Purposes: monitoring traffic and content hierarchy; identifying relevant content.
Method & period: in a secured database, until deletion request or up to 10 years from last activity (after 10 years, electronic anonymization).

3) Data retention, location, period

Data are stored no longer than necessary for the purposes of processing. Where legal retention obligations exist, statutory terms are respected (between 1 day and 10 years, as applicable). For clarifications regarding exact locations and periods, consult the tables/mentions above.

We implement technical and organizational measures appropriate for protecting categories of sensitive data.

4) Users’ rights and exercising them

For more details, contact the data protection officer: Info@logomio.ro, Centrul Koly Medical, Str. Ștefan Velicu 43, Bucharest 023255, phone +40 755 191 097.

Right of access: obtain access and copies of the data. The first copy is free; additional copies may be charged. Requests can be sent to Info@logomio.ro or by post/courier to the registered office.
Right to rectification: correction of inaccuracies and completion of incomplete data upon user request.
Right to erasure: deletion of data (within legal limits – the “right to be forgotten”).
Right to restriction: restriction of processing in certain situations (e.g., contesting accuracy, unlawful processing, lack of necessity).
Right to object: especially for marketing or grounds related to the particular situation; data may be anonymized upon request.
Right to withdraw consent: at any time (does not affect lawfulness of prior processing). Processing will be carried out within max. 3 working days.
Right to lodge a complaint: with the National Supervisory Authority for the Processing of Personal Data.
Automated decision making / profiling: personalization of communications based on explicit consent; data are protected through encryption and advanced security. You may request human review at Info@logomio.ro.

5) Exercising rights

Requests/complaints can be sent by e‑mail to Info@logomio.ro or by postal correspondence to: Centrul Koly Medical, Str. Ștefan Velicu 43, Bucharest 023255.

16. Force majeure

No party shall be liable for failure to perform contractual obligations if such failure is due to a force majeure event, unforeseeable, beyond the parties’ control and unavoidable.

17. Governing law

This contract is governed by Romanian law. Any disputes between LogoMio and users/clients/buyers shall be settled amicably or, failing that, by the competent Romanian courts.

18. Special offers

LogoMio currently has no active special offer campaigns.

19. Amendment of terms and conditions

LogoMio has the right to modify at any time and in any manner any of the provisions contained in the Terms and Conditions or the entire document, without prior notice and without further formalities towards Users. Any change is fully and unconditionally accepted by Users by simply using or accessing the site or its facilities after the modification takes effect. Non‑acceptance of changes obliges the User to immediately cease accessing the site and/or using the services.